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Is it possible to hide items in the cell context menu?

bonsai
Mega Sage

I would like to hide the yellow highlighted part of the cell context menu.

Or I don't want the cell context menu to be displayed at all.

Is it possible to implement either of these?

 

 

menu.JPG

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@bonsai 

"Assign Tag" is Context Menu (sys_ui_context_menu)

 

AnkurBawiskar_0-1744274239120.png

The other things are UI actions on task or global table, you can override for your incident and hide those

https://instanceName.service-now.com/sys_ui_action_list.do?sysparm_query=name%3DArchive%20Record%5EORnameLIKELive%20Feed%5EORnameLIKEAdd%20to%20Visual%5EORname%3DAssign%20to%20me%5EtableSTARTSWITHglobal%5EORtableSTARTSWITHtask&sysparm_view=

AnkurBawiskar_1-1744274293754.png

 

Steps

1) open the Form Context Menu

2) change the table to incident and set Active=False

3) Right Click Form -> Insert and Stay

AnkurBawiskar_2-1744274482865.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.1

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @bonsai 

 

These are all UI actions, and you need to check the visibility of them.

 

AGLearnNGrow_0-1744273270733.png

 

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************

Ankur Bawiskar
Tera Patron

@bonsai 

"Assign Tag" is Context Menu (sys_ui_context_menu)

 

AnkurBawiskar_0-1744274239120.png

The other things are UI actions on task or global table, you can override for your incident and hide those

https://instanceName.service-now.com/sys_ui_action_list.do?sysparm_query=name%3DArchive%20Record%5EORnameLIKELive%20Feed%5EORnameLIKEAdd%20to%20Visual%5EORname%3DAssign%20to%20me%5EtableSTARTSWITHglobal%5EORtableSTARTSWITHtask&sysparm_view=

AnkurBawiskar_1-1744274293754.png

 

Steps

1) open the Form Context Menu

2) change the table to incident and set Active=False

3) Right Click Form -> Insert and Stay

AnkurBawiskar_2-1744274482865.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.1

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader