Is there a way to check the email size?

bonsai
Mega Sage

https://docs.servicenow.com/bundle/washingtondc-platform-administration/page/administer/reference-pa...

 

The article above states that the maximum email size is 50M.

I would like to adjust the maximum size of attached files, but I am worried that the size of the other information will exceed 50M.
If there was a way to check the size of the email, I could adjust the maximum size keeping that in mind...

 

 

The maximum size is known to use the following properties:
"glide.email.inbound.max_total_attachment_size_bytes"

2 REPLIES 2

Sumanth16
Kilo Patron

Hi @bonsai ,

 

Please refer to below article:

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0521772

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

I found out that there is a risk when increasing from the default value!
thank you very much.