Knowledge Article Minor and Major Edits

EashuneAngI
Tera Contributor

Hello All,

 

I was hoping that with the version control in place in the Knowledge Base, I would be able to control what changes warrant a new version and what don't. 

 

I don't want to make a new version of an article when we make minor amendments such as changing a link/correcting a typo/updating the formatting that don't impact the content. Process-wise, I would want to be able to edit the article without clicking 'Checkout', and I would only click 'Checkout' when I'm making a substantial change and would want to preserve the previous version of the article for record-keeping, and to be able to revert back if and when needed.

 

Is this possible? 

 

Thanks in Advance!

Shawn I.

 

1 ACCEPTED SOLUTION

AshishKM
Kilo Patron
Kilo Patron

Hi @EashuneAngI ,

The OOTB KB publish logic implemented like that to record all changes version wise.

You can try to make it editable to Knowlege Team/or/Knowledge Manager level via ACL ( if that works )

 

-Thanks ,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution

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1 REPLY 1

AshishKM
Kilo Patron
Kilo Patron

Hi @EashuneAngI ,

The OOTB KB publish logic implemented like that to record all changes version wise.

You can try to make it editable to Knowlege Team/or/Knowledge Manager level via ACL ( if that works )

 

-Thanks ,

AshishKM


Please mark this response as correct and helpful if it helps you can mark more that one reply as accepted solution