LDAP Server Setup

とも
Giga Contributor

‎05-16-2025 10:04 PM

I am taking the ‘ServiceNow Platform Implementation On Demand’ training.
I am getting an error in setting up the LDAP server and cannot proceed.
Please let me know how to resolve this issue.

I am getting this error.

_0-1747458099470.png


The settings follow

_1-1747458202591.png_2-1747458226713.png

 



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5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

‎05-16-2025 11:57 PM

Hi @とも 

 

Log a 'now learning' case as you followed the instructions correctly.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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J Siva
Tera Sage

‎05-17-2025 01:17 AM

Hi @とも 
I believe there's a typo in the material. The login distinguished name should be as shown below.
cn=Manager,dc=my-domain,dc=com

Regards,
Siva

とも
Giga Contributor
In response to J Siva

‎05-17-2025 02:34 AM

Hi @J Siva 

The phenomenon has been resolved.
Thank you very much.
Regards

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revabansal
Tera Contributor
In response to とも

‎06-23-2025 11:12 AM

How  this issue got resolved?

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