MFA not working after enabling Next Experience in Utah

Chris Dea1
Tera Contributor

Hi there,

 

We're currently on Utah and we are planning to enabling Next Experience before we upgrade to Vancouver in the coming weeks.  We have role-based MFA setup for users with admin role.  I enabled Next Experience in our test instance by setting both the system properties glide.ui.polaris.experience to "true" and glide.ui.polaris.on_off_user_pref_enabled to "true".  I logged out and then attempted to login as an admin and that is where the issue is...

 

...When I login as an admin, I enter the login and password (screenshot 1) and then I am presented with the "Verify your identity" screen which now has Polaris theme (screenshot 2), I enter in my MFA code, and then get taken right back to a login screen (screenshot 3).  (I logged in as an admin into a different Dev instance where Next Experience is not enabled and I am able to login with MFA normally._   Besides the MFA screen being Polaris themed I also noticed I get taken to welcome.do after entering the MFA code; however in the Dev instance where login with MFA works (without Next Experience), I get taken to sp?id=landing page instead.

 

Has anyone else encountered this issue after enabling Next Experience?  Do I need to update a script/script include after enabling Next Experience in order for login with MFA to work?  

 

I am locked out of our test instance right now so I am asssuming I need clone down prod to test to overwrite the changes but hopefully someone can tell me how to avoid and fix this issue.

 

Thanks,

Chris

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