Migration of dashboard

[karamatf]

Hello, I hope everyone is doing well. I have a query concerning the transfer of a dashboard containing all its widgets from one instance to another. I do  performance analytics in a development environment, and the administrators are assisting me in pushing it to production. However, I'm currently facing a challenge because we encountered an issue during the transfer. We've made updates to our dashboard, and our intention is to include these changes in the production release. The problem we're encountering is that only an older version of the dashboard is being pulled into the production environment, not the updated one. I'm seeking guidance on how to resolve this issue.

[Tai Vu · Accepted solution]

Hi @karamatf 

Have you tried to unload the dashboard? (also make sure to capture this action into the update set)

Let me know if it works for you!

Cheers,

Tai Vu

[karamatf]

Thank you guys for your suggestions i also needed some clarity on my end i think i have a bit of a idea how to go back to them thanks @John Anderson @Tai Vu 

[John Anderson · Accepted solution]

Some good info here as well @karamatf - Deep Copy a Dashboard from one ServiceNow Instance to Another - Support and Troubleshooting