Hello, Is there any way to tell when a certain business rule or other script is applied? I did some problem management upgrades over the weekend and now my incidents are being set to active=false whenever the incident state changes to In Progress. I...
The following OOTB UI actions have the same conditions set.The UI actions highlighted in yellow are displayed, but what is the criteria for displaying them?Are they displayed in order of oldest creation date and time?
Hi Community, after session timeout in sp, in my PDI, this will show, anyone knows where I can set this up? Or is there a setting to control this page to show or not? Many thanks!
Hello,Is it possible to add a tab to the incident summary page that brings in the description of what was reported by the user?
Looking for recommendations on how your organization utilizes the Decision State to align with the Decision Status. Any verbiage or definitions that you can provide would be helpful.To provide context: we are maturing our process and have come across...
I linked my email with Webassessor in Now Learning, but I haven't received a confirmation email. My email still isn't linked, and it's been nearly 40 hours. Can someone help with this?
Hello All , There is a requirement to display Variable Information in Approval Notifications for a Record Producer submitted in a Scoped Application, so for that we are using this email script somehow it is working , But variable details are showin...
Hello All, We have a situation where we have multiple catalog items and users are getting confused as to what to select. One of the possible solutions I came up with is to use an order guide to ask questions to "Guide" them to the right catalog...
Is there any tool which ServiceNow supports for bulk data import/export/delete or querying data from any table or any metadata that can help make data operations quicker and smoother?
Hi all, Has anyone integrated your ServiceNow instance with Microsoft Defender for Cloud Apps? Can you share your experience, specifically needed roles. in the Microsoft site, they required the admin role for the OAuth.
Does anyone know how I can follow along with the modules in Yokohama, that are being walked through in the system admin training mods? I'd like to follow along in the system in perhaps a test or dev environment to help immerse myself in the training....
I wanted to know the reasons why a field at the client site is not mandatory anymore, (has a none), because of another field (single line text) has a value. But at the ritm/task is mandatory again althought the other field is still filled with a str...
I want to Hide a Variable (state_name) which exists in a Multi row Variable set for a specific catalog item. I've tried set display, setvisible by writing a onload and ui policy scripts. but it wo'nt worked. Any one have any idea to hide variable in ...
Has anyone run into this bug of sorts with the Agent app? I go to create an asset and the screen in this screenshot comes up: If I fill in these fields, nothing happens. I can then go to the list view within this feature, and go to create an asset wh...
Hello,I created a workflow that needs to check all user on my user list and update a table.It works when i have a single user selected, but when i have more than one user it only runs the first user.How can i fix my workflow to see all the user liste...
