So I just turned on Next Experience in our test environment so I can mess around with it before we upgrade to Vancouver. Wanted to play around with themes and company branding, so I installed the Theme Builder application and created a theme using ou...
Hello Admins. How do I resolve the slow response time problem in the ServiceNow Platform?
Hey team! I'm trying to create a data visualization with a formula indicator, that has 2 breakdowns: Resource and Task. In order to get a percentage out of 100 for each task, I structured the formula so that it looks like this: ([[Total hours]] / {{T...
Hi everyone,I’m looking for the best method to get all of my Knowledge Base Articles (KBAs) from our production instance into our test instance. I specifically want the articles and their full content to mirror production, but I can’t do a full clone...
HI All, We have a requirement where we need to migrate the data from a third party ticketing tool to servicenow. What is the best format we can take the data in order to migrate in to our servicenow instance. what are the best practices we need to f...
I am investigating the output of flow reports.I was checking the flow runtime when the flow report was output at FULL and when it was OFF.Strangely, the runtime was longer when the flow report was OFF than when it was FULL.I tested it several times, ...
Hi all,We have a custom Candidate table, where a record is created though record producer. One of the fields in this Candidate form is Region- a choice field. Once we open the Candidate record on application side, there is a UI action 'Create Task', ...
I am considering adding an archive function to extend the retention period for flow reports.I am not sure which tables to save as archives.The table name was listed in the popup that appeared when deleting a record in sys_flow_context.Will I be able ...
if User export the listlayout of Custom table,entries getting creating in sys_attachment table,but not able to view the document,Getting Error as "Requested attachment does not exist"
Hi, Can someone please advise how I can configure REQ form to populate location based on the "Requested for" user? I have been able to create business rule to populate the location for the new requests but for the existing ones I can't figure out wha...
I want to keep my CSA certification active, looking a the Delta exam information, it is not obvious to me when the next Delta will be released...? Additionally, will I get an email notification when this happens?
non admin users can use sn utils on servicenow???????????and manipulate several fields.
Hello, How to make a user be able to write only one specific field on a form? I want that users in say 'Management' group are able to edit solely 'approval_status' field on a form, other fields they shouldn't be able to edit. I understand that Field ...
after saving the data given i have to post work notes i did one mistake that i have given additional comment and after post the task ,it was showing invalidate task please give me solution for this