Multiple Blackout Schedules for CHG Approvals
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11-15-2024 12:42 PM
I have two blackout schedules, one for AUS region and one for Non-AUS regions with different exception approval group in each to isolate AUS Change requests due to time zone issues. I am excluding the CIs from australia in other one but CI based conditions are not being satisfied leading to approvals to both groups by schedule.
It works if there is only one CI, but soon i include more than CI (ofcouse using OR condition), it does not work. Have tried adding top level "OR" Clause too, but no luck. tried with reverse conditions as well, but sill the same.
Atleast CHG can still can move forward after any one approves in those two groups. But to avoid confusion/rejection from other group, it would be great to find a way to implement two schedules for same dates based on CIs.
Any suggestion?
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