Hello All, In the workflow, after a task completion, I am creating a record in a change request table, So, can someone tell me how to navigate the user to the created change request. Because he then goes to the form and clicks on Request approval. R...
We have recently upgraded to ServiceNow Utah and I have a user with their Activity Log setup with the Toggle button and ability to collapse or expand Activity entries. This formatter does not work in Dark Mode and I am looking for help in turning thi...
Hi Folks, I'm new to ServiceNow and have completed the theoretical course (Full admin course from SAASWITHSERVICENOW) which is a good course available on Youtube now I want to practice some tasks on Instance. Could anyone please share the screenshot ...
I know how to list all of the system Definition tables. I want to list only the tables the belong to a particular application scope. How can I do this?
Hello Community,I was working on Problem Management - Usually All the Incidents Related to the Current Problem will be Auto Resolved right when the Problem is Resolved/Closed, through the Business Rule [SNC - ITIL - Resolve Related Incidents]. I am e...
Hi, I need to create a report to exhibit some statistics related to TWO SIMULTANEOUS conditions: State = On HoldAssignment Group = XYZ Incident Metric table as is won't help me, since the Definition Values I need are separated from each other. I am s...
Hello all,I've been working on this issue for a bit and am running into a wall. the issue is that I have Duplicate "Request approval" email notifications being triggered when a request is submitted for approval. (see snapshot)
hi I noticed in my PDI that the knowledge article content shows the "revised by" for some roles and "authored by" for other roles. In my companys instance it always shows the "revised by" and I believe that we have an OOTB instance of the widget. I...
Hi All,I would like to create a monitoring dashboard for our servicenow instance which should primarily contains, number of hits to the servicenow instance, Latency time, memory usage, CPU usage, error metrics, etc. Is it possible to get these kind ...
Need help to find Discovery Schedule job name.
When copying a Change Request from an existing one, it is also copying the change tasks from the original CR. How do I copy the Change Request without getting the Change tasks automatically getting populated too, at the time of creation? Please sugge...
what are the possible values for sysparm_query for the vulnerable_item table. I am looking for all the VIT's for a particular configuration item. I tried cmdb_ci.name=linuxsrv15 but it yields empty output. There are 170 VIT's for this asset. Please...
We are in the middle of re-designing our workflows and our assignment groups to add 3rd party support. Simply put, I need to find all of the catalog items that have an associated workflow that assigns a TASK to a specific assignment group. Is there a...
For all the new admins or people learning, I just want to post some tips shortcuts I use Navigate the platform. when you want to create a new record, you can search the Navigator bar for the module to take you there, for example, "incident", but when...
