Move the Change request to Scheduled if not approved

Pallavi65
Tera Contributor

Hi everyone,

 

Help me in achieving the scenario mentioned below:

Change request when moved to Authorize state, it is triggering approvals to a group.

Once approved, the CR will move to scheduled.

So, my query is, if the approvers don't approve the CR in Authorize state for 2 hours, then it has to be auto approved and move the state to Scheduled.

 

Please someone tell me how can I do this?

 

 

Regards,

Pallavi

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Pallavi65 

 

That is not a good practice , the reason begin, in Auth state we seek approval from CAB team, and without CAB approval, moving change to Schedule state and auto approved is a pure violation of process and also it is against the change process.

 

Please think on these lines before you go for solution. 

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Jitendra Diwak1
Kilo Sage

Hi @Pallavi65,

 

 As @Dr Atul G- LNG has mentioned it is not good practice but if you want to the same then write the schedule job and check the updated field is for 2 hour then you can set the state as Schedule(use backend name of state.

 

Please accept my solution if it works for you and thumps up.

 

Thanks

Jitendra

Please accept my solution if it works for and thumps up.

Hi Jitendra,

 

How can we write a schedule job?

Schedule job runs on daily basis, weekly, monthly. But how can we run for hours?

 

 

Regards,

Pallavi