Navigation history of a user

Franck Jaffre
ServiceNow Employee
ServiceNow Employee

‎11-25-2022 01:07 AM

Good morning everyone. 

I'm searching for the nicest way to report the user activity of a user on the platform. I believe there's a table tracking the list of records read, created, or updated by each user, or at least there's a way to report it. 

More specifically I would like to report when a specific user makes read / write activities in the back end (not from front). 

 

Thanks for your help.

 

Franck

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mdash
Giga Guru

‎11-25-2022 01:25 AM

Hi Franck,

You can go to System Policy> Events> Event Log, filter by user id/user name and export list or report on it.

Please note: this is not an exhaustive list of 'all' the activities. You can refer to a similar thread to get more info.
https://www.servicenow.com/community/platform-analytics-forum/how-to-track-a-user-s-activity-in-serv...


You can mark my answer as correct if it solves your issue or mark it as helpful if it is relevant for you!

Best Regards