New role to access only specific incidents and nothing else to be visible

Drithika20
Tera Contributor

Hi All,

I have created a new role 'external_printer_techs' and have given ACL for incident table for read, create and write.

I have updated the 'incident query' business rule also to allow access to the role users to see incidents.

I have created a new module to show incidents based on the user assignment group, but still, I am not able to see any incidents in this module and neither i am able to create a new incident even if i see new button.

I have used access analyzer also to check what is wrong, it still shows that i have query business rule issue. I have checked all other query business rules as well none of them restricts the incident table's view or write access.

Note: I don't have any domain separation security.

 

Please suggest what can be done, please see below screenshots of my changes:

Drithika20_0-1743806927426.png

Drithika20_1-1743806962842.png

 

5 REPLIES 5

I have tried this as well, but no luck.