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[PareshP]

What are things you learn in the first few days!

[GlideFather]

Hello @PareshP,

Welcome to the Platform of platforms! And let me share these thinks with you where to start:

1. ServiceNow University 

• Get Started with ServiceNow University
• Learn about ServiceNow and earn badges, points, certificates, and improve your rank.
• Most courses are free, only a few are paid.
• Start with the "Welcome to ServiceNow " training, it's fun and gives you your first certificate!
• The most important first certificate is  Certified System Administrator (CSA), useful for almost any ServiceNow role.
• Trainings at the SN University provide temporary lab instances with pre-installed plugins and apps.

Scroll to select your Career Journeys:

• System Admin
• App Developer
• Platform Owner
• Implementer
• Technical Project Manager
• Business Process Analyst
• Support Specialist

ServiceNow credentials:

• App Specialist
• Architect
• Developer
• Implementer
• Pre-sales Expert
• Sales Expert
• System Admin

To learn more about trainings:

[ServiceNow University] - Vouchers eligibility, Free Trainings, Paid Exams and Payments | FAQs

2. Developer Portal

• Request your Personal Developer Instance (PDI) — your own ServiceNow sandbox to practice safely.
• You can try almost everything for free (except a few advanced features like AI).
• Explore guides, tutorials, blogs, and documentation to learn more.

Learning Plan ServiceNow Administrator:

• Learn admin skills to move into app development.
• Includes 13 short, self-paced modules.

TL;DR

ServiceNow University = Learn and earn badges or certifications.

Developer Portal = Practice and explore the platform hands-on.

Connect with others on LinkedIn — follow creators and join groups to learn even more!

Good luck! 🤞💪

[Dr Atul G- LNG]

Hi @PareshP 

As a ServiceNow trainer, I’m happy to guide you. To start, first go through the “Welcome to ServiceNow” course. After that, you can follow the journey for CSA (Certified System Administrator), which will help you understand the platform fundamentals.

Once you’re comfortable, you can also begin exploring the micro-certifications to further enhance your skills.

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/new_to_servicenow

https://developer.servicenow.com/dev.do#!/learn/learning-plans/zurich/servicenow_administrator