Not able to log into developer portal and Servicenow.com

[Samson Tennela]

I am unable to log in to the developer portal and Servicenow.com. I have no clue why my credentials stopped working only for these two sites. 

[Hitoshi Ozawa]

@Samson Tennela First, try clearing the web browser cache. If that doesn't work, according to the following page, should support web_support@servicenow.com if you can't login to Servicenow.com.

https://www.servicenow.com/support/faq.html

>

Why are my credentials not working?

Your account is currently locked. Contact web_support@servicenow.com to unlock your account.

[Samson Tennela]

Hi @Hitoshi Ozawa Clearing browser cache didn't work. Just now I've sent an email to web_support@servicenow.com

[PrashantLearnIT]

HI @Samson Tennela 

Did you try to reset your password?

[Samson Tennela]

Hi @PrashantLearnIT

No, I did not try to reset my password. It should work with my AD credentials. Shouldn't it?