Not able to log into developer portal and Servicenow.com
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11-11-2024 11:45 PM
I am unable to log in to the developer portal and Servicenow.com. I have no clue why my credentials stopped working only for these two sites.

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11-12-2024 12:00 AM
@Samson Tennela First, try clearing the web browser cache. If that doesn't work, according to the following page, should support web_support@servicenow.com if you can't login to Servicenow.com.
https://www.servicenow.com/support/faq.html
>
Your account is currently locked. Contact web_support@servicenow.com to unlock your account.
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11-12-2024 12:17 AM
Hi @Hitoshi Ozawa Clearing browser cache didn't work. Just now I've sent an email to web_support@servicenow.com
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11-12-2024 12:00 AM
Did you try to reset your password?
Please appreciate the efforts of community contributors by marking the appropriate response as the correct answer and helpful. This may help other community users to follow the correct solution in the future.
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Prashant Kumar
ServiceNow Technical Architect
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11-12-2024 12:15 AM
No, I did not try to reset my password. It should work with my AD credentials. Shouldn't it?