Not able to login my personal development instance

Tanu Rani
Tera Contributor

Not able to log in my personal development instance. When I open instance it is asking for change password. But current password is always wrong. In instance Action -- Manage Password I get the below image

 

TanuRani_1-1704966692593.png

 

Please help!!

What to do

4 REPLIES 4

Nivedita Patil
Mega Sage
Mega Sage

Hi @Tanu Rani .

 

please refer the below link.

https://www.servicenow.com/community/instance-help-forum/unable-to-reset-password-or-login-pdi/m-p/2...

 

Mark my answer as accepted solution and helpful if helps you.

 

Thanks,

Nivedita Patil.

AndersBGS
Tera Patron
Tera Patron

Hi @Tanu Rani ,

 

Just go to https://developer.servicenow.com/dev.do#!/home and press "manage instance password":

AndersBGS_0-1704967406128.png

Afterwards press "reset instance password":

AndersBGS_1-1704967437887.png

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

Tanu Rani
Tera Contributor

thank you for your response. I surrendered my Instance and got a new one 😞

 

Dr Atul G- LNG
Tera Patron
Tera Patron

@Tanu Rani  Follow screenshot provided by @AndersBGS  and your work done.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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