not able to view View workbench in incident management

[karan15]

hi 

I have installed incident communication plugin and have set up communication plan etc , give the conditions as well (if incident is P2) however am not able to see View Workbench as per in screen shot from video i followed to create it 

Please help 

[Community Alums]

Hi @karan15 ,

To navigate to the major incident workbench, open a major incident or a major incident candidate, and click View Workbench on the form header.

[karan15]

that is the issue , i am not able to see VIEW workbench button , kindly check screen shot 

[Community Alums]

Hi @karan15 ,

The incident on your screenshot is a Major Incident?

also, did you activate the "Incident Management - Major Incident Management plugin (com.snc.incident.mim)" plugin?

[karan15]

Yes this is major incident 

yes incident communication plugin is installed as mentioned in this video as well 

https://www.youtube.com/watch?v=jxTfj_yGgk4