Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Not receiving the incident table records into Mulesoft

YashwnathK
Tera Contributor

‎03-26-2025 07:49 PM

I am trying to retrieve the on new records using the ServiceNow connectors in the MuleSoft.

I provided the SOAP and itil access to the users but still when I created the records I am not receiving the records, can you please help me 

0 Helpfuls
  • 958 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
In response to YashwnathK

‎03-28-2025 07:48 AM

Hi @YashwnathK 

I don’t have much information on this, but you can log a case with the Now Support team, and they should be able to assist you

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls