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Not receiving the incident table records into Mulesoft

YashwnathK
Tera Contributor

‎03-26-2025 07:49 PM

I am trying to retrieve the on new records using the ServiceNow connectors in the MuleSoft.

I provided the SOAP and itil access to the users but still when I created the records I am not receiving the records, can you please help me 

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Dr Atul G- LNG
Tera Patron
In response to YashwnathK

‎03-28-2025 07:48 AM

Hi @YashwnathK 

I don’t have much information on this, but you can log a case with the Now Support team, and they should be able to assist you

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Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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