Notifications: Flow Vs "Traditional" setup

[Paula Alejandra]

Hi,

I have recently completed the Flow Designer training and the new knowledge is now challenging the old one, so I still need some more pieces of the puzzle to get to the "eureka" moment...

BEFORE this training all I knew aboyt notification was the traditional setup [When to send - Who will receive - What it will contain]. However, Flow Designer has showing me another way to manage notifications and I am a little confused about when each method should be used.

Could anyone help me understand pros and cons of each?

Thanks in advance,

[Sai Kumar B · Accepted solution]

Hello, @Paula Alejandra 

In any way, you'll have to create a notification record using the traditional setup and pass the record in the "Send Notification" action in flow designer.

If I could help you with my response you can mark it as helpful and correct as it benefits future viewers
Thanks,
Sai Kumar B

[Paula Alejandra]

Hi Sai,

Thank you for your quick response. So this means that the WHEN TO SEND condition alone won't be enough as a Notification trigger? Sorry if I insist but want to make sure I am understanding you correctly.

Thanks,

Paula 

[Paula Alejandra]

Thank you SO MUCH Sai! Now I get it 🙂