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Resolved! Tabs remain when downloading Excel (Edge browser only)

When the following process is executed as a UI action, an Excel file created on 4/16/2025 will be downloaded.When executed in the Chrome browser, the download tab closes, but for some reason it remains open in Edge...It doesn't seem like there's an e...

bonsai by • Mega Sage
  • 633 Views
  • 5 replies
  • 2 helpfuls

Resolved! LogicMonitor Incident Management Integration issues

hi, does anyone have any experience with the logicmonitor Incident managment integration i have set it up following the documentation and alert does trigger a new ticket but. the the new tickets are empty with none of the HTTP delivery details like d...

new userid/email not merging with old userid/email

Hello. I orginally setup my email/userid using an invalid email account mattbohman@ccc.edu. I wanted to setup my email using the valid email account mbohman@ccc.edu. Later, after completing lessons, I was able to add mbohman@ccc.edu to my profile, an...

mbohman by • Giga Contributor
  • 516 Views
  • 3 replies
  • 0 helpfuls

Getting CSA certification

Hello, All.Currently, the company i am working with  using Service Now ticket system to for Help desk support . i am familiar with  the service now platform as earlier time , My question is do  i have to follow each steps to get to service now  leari...

Selassie755 by • Tera Contributor
  • 631 Views
  • 2 replies
  • 2 helpfuls

Resolved! About Performance Analytics

Hi, all.I export the "Slow Queries," "Slow Transactions," and "Slow Scripts" from ServiceNow once a month and provide the information to the teams developing applications running on the instance. With Performance Analytics, is it possible to share th...

ServiceNow Learning Format

Hello, System Admins! I really enjoy working in the ServiceNow platform, workspaces, UIs and instances, yet struggle with time spent navigating multiple logins, workspaces, add-on libraries, etc.  Just wondering why ServiceNow doesn't utilize the sam...

aphelps9374 by • Tera Contributor
  • 510 Views
  • 3 replies
  • 4 helpfuls

Hi, Info Please!!!

hello everyone how are you, just a question, who or how the platform function to find a job, finalizing the system administrator course.

dfigueras85 by • Tera Contributor
  • 180 Views
  • 1 replies
  • 0 helpfuls

Resolved! Reports not showing Developer Instance

This is my "first question" from the Associate System Administrator course -- I'm working through the "Get Started with Reports" course option and it shows the Reports Application with a simple search from All, but when I do the same with my develope...