Now assist?
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06-16-2026 04:08 PM
Iniciei introdução nesse assunto e gostei, dentro da grade de administrador quando vai ter uma certificação pra ter uma noção mais aprofundada nesse assunto?
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06-16-2026 08:32 PM
(In English)
Check these resources:
Now Assist:
- What is Now Assist?
- Now Assist Admin Console overview
- Now Assist AI Agents Deep Dive
- Now Assist for IT Service Management (ITSM) Essentials
- Now Assist Essentials
- Now Assist for IT Service Management (ITSM) Implementer
- Now Assist for Creator Implementer
- Now Assist Data Kit Fundamentals
- Now Assist for Creator Guide
- Now Assist for HR Service Delivery (HRSD) Implementer
- Now Assist for Customer Service Management (CSM) Implementer
Also check:
https://www.youtube.com/watch?v=URJbG8HF5D0
https://www.youtube.com/watch?v=j1nVa1hrQF4
Now Assist in AI Agents - Resource Guide [Updated February '26]
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Elevate your IT Operations knowledge at AIOps Power Hour-a recurring deep-dive led by ServiceNow ITOM AIOps experts. 90 minutes webinars plus a 30-minute live Q&A, you'll explore practical approaches to streamline incident resolution, automate configuration data, and optimize service health. This
Learn how Now Assist AI agents power agentic AI in the ServiceNow AI Platform, how they work, and the process for building an agentic workflow. Chapters: 00:06 ServiceNow AI agents 00:45 Agentic AI versus generative AI and rule-based automation 01:10 Agentic workflows 01:52 How agentic AI works ...