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Tuesday
Iniciei introdução nesse assunto e gostei, dentro da grade de administrador quando vai ter uma certificação pra ter uma noção mais aprofundada nesse assunto?
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Tuesday
(In English)
Check these resources:
Now Assist:
- What is Now Assist?
- Now Assist Admin Console overview
- Now Assist AI Agents Deep Dive
- Now Assist for IT Service Management (ITSM) Essentials
- Now Assist Essentials
- Now Assist for IT Service Management (ITSM) Implementer
- Now Assist for Creator Implementer
- Now Assist Data Kit Fundamentals
- Now Assist for Creator Guide
- Now Assist for HR Service Delivery (HRSD) Implementer
- Now Assist for Customer Service Management (CSM) Implementer
Also check:
https://www.youtube.com/watch?v=URJbG8HF5D0
https://www.youtube.com/watch?v=j1nVa1hrQF4
Now Assist in AI Agents - Resource Guide [Updated February '26]
Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Learn how Now Assist AI agents power agentic AI in the ServiceNow AI Platform, how they work, and the process for building an agentic workflow. Chapters: 00:06 ServiceNow AI agents 00:45 Agentic AI versus generative AI and rule-based automation 01:10 Agentic workflows 01:52 How agentic AI works ...
ServiceNow Now Assist Complete Demo - part 1 | ServiceNow AI Series 2026 . 🚀 Below are my top contributions to the ServiceNow Community - helping professionals crack interviews & master real-world scenarios. 🌐 Get Top-Notch ServiceNow Interview Questions https://servicenowspectaculars.com/ 🚀 FREE