PDI instance redirecting to App Engine Studio

Sravaniv · ‎12-20-2022

Hi,

Recently built PDI instance (Tokyo) and its redirecting to App Engine Studio but I am looking for Normal SN homepage with admin role.

I did release instance and requested name but still issue.

As per below community link, i have updated role to admin https://developer.servicenow.com/dev.do but still no luck.

https://www.servicenow.com/community/now-platform-forum/why-am-i-being-redirected-to-app-engine-stud...

Please advise how to connect to SN Native UI.

Thanks in advance,

Swapna Abburi · ‎12-20-2022

@Sravaniv

try below URL for system property.

https://<instanceName>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=3618dafdc7e02010099a308dc7c2603d

View solution in original post

Sebas Di Loreto · ‎12-20-2022

@Sravaniv

Verify ADMIN shows when you click on the highlighted link.

If that doesn't work release the instance and get a new one.

If I helped you with your case, please click the Thumb Icon and mark as Correct.

Sravaniv · ‎12-20-2022

Hi,

Thanks for reply, Yes i did check role which showing Admin.

I did try couple of times with release instance and spin-up but seeing seeing App Engine Studio page. Hence raised it in community.

Thanks,

grad07 · ‎06-17-2023

This worked @Sebas Di Loreto but requires one more step after changing user role to admin - you have to close any open PDI browser tabs, then relaunch your PDI by clicking the Start Building button in the Account menu.

Swapna Abburi · ‎12-20-2022

@Sravaniv

What you are seeing is the Next Experience UI launched by ServiceNow from SanDiego Release. You can click on "All" from the header menu to see the left navigation to access applications. If you want to turn off Next Experience UI and use UI16, set the below system property to false.

glide.ui.polaris.experience