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12-20-2022 10:15 AM - edited 12-20-2022 10:16 AM
Hi,
Recently built PDI instance (Tokyo) and its redirecting to App Engine Studio but I am looking for Normal SN homepage with admin role.
I did release instance and requested name but still issue.
As per below community link, i have updated role to admin https://developer.servicenow.com/dev.do but still no luck.
Please advise how to connect to SN Native UI.
Thanks in advance,
Solved! Go to Solution.
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12-20-2022 11:05 AM
try below URL for system property.
https://<instanceName>.service-now.com/nav_to.do?uri=sys_properties.do?sys_id=3618dafdc7e02010099a308dc7c2603d
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07-17-2023 05:02 AM
The solution is to log out of your PDI, On the launch page, click on your name and change your user role from Creator user to Administrator.
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11-15-2023 07:16 AM
yes this is the correct solution 😊
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05-26-2025 08:33 AM
this worked for me as well, when I went to the Change User Role page it "looked" like I was already admin because the Admin menu item was selected, but I clicked Change user role anyway and logged back into instance and I could see all the other menus again. Thanks Luis.
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06-05-2024 06:23 AM
Click ALL
type sys_properties.list in filter and enter
under Name, type *polaris (if no text box for search, click magnifying glass next to Name
Scroll to "glide.ui.polaris.experience"
click in field for value (not on the text in the field)
you should receive a box to update then click the checkbox
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04-20-2023 08:55 AM
Finally a useful video...https://www.google.com/search?client=firefox-b-1-d&q=how+to+find+glide.ui.polaris.experience#kpvalbx...
Click ALL and type sys-Properties.list
Filter under Name column by typing *polaris
update "glide.ui.polaris.experience" to false
Log out and back in
