Realistic expectations on getting my CSA? - A non-tech person

[mewiley]

All,

I'm a technical recruiter of 25 years.  

I do NOT code.  

However, I have a good solid foundation and do enjoy playing w/ sw settings and such and feel configuration is something of interest to me.  

I'm currently unemployed and can devote daily time to this focus. 

My question > What is a realistic expectation for a timeframe to go through the journey or training (I do have my Welcome to ServiceNow badge)?  

I do realize it will vary for each person but tried to give you an idea of my knowledge and background.  

thank you!

[Sandeep Rajput · Accepted solution]

@mewiley Since you can devote full time for the CSA trainings a preparation of 3 months would be more than sufficient to complete the training course and prepare for the CSA exam. Clearing the exam should not be an objective here, primary goal should be to gain an in-depth understanding of the platform. Fortunately, ServiceNow provides Lab instance during the training and personal development instance to practise various ServiceNow related topics, I recommend you to go through the career journey for System Administrator available on Now Learning.

Also, ServiceNow is a low code/no code platform and CSA role doesn't require a lot of technical nohow. Knowledge of Javascript and Angular would be needed only when you decide to transition in to an Application Developer role. 

[Sandeep Rajput]

@mewiley Yes, the path is correct, it contains following levels.

1. Associate System Administrator

2. Professional System Administrator

3. Expert System Administrator

You should aim to cover all these three levels by completing all the associated courses.

[mewiley]

You are suggesting follow all 3 paths prior to taking the exam?  I was thinking I fit #1 due to no Sys Admin exp and go from there?

[AshishKM · Accepted solution]

yeh, agree with my other fiends here, 3+ month of learning & working experience would help to get CSA but my suggestion, don't rush for CSA rather than focus on learning, practice on PDI, reading question & answers for job interview and try to get the first job in ServiceNow world, once you are comfortable write the CSA. 

Keep reading, learning other courses over now learning portal ( free course & micro-certs ) and use your nowlearning profile link on you resume or linkedin profile for job searching. You are recruiter, so you know better in this space.  

[mewiley]

Thank you Ashish.  

Your advice is appreciated and makes sense.  I do have the pressure of finding work ASAP which puts the pressure to move things as quickly as I can but to your point, not to rush a true learning experience.  However, I don't have the luxury of time due to my extended time of unemployment. 

I have spoken with a few folks who shared the challenge of finding their first job after getting their CSA.  So I have that to expect more than likely as well.  

Appreciate your insight 

[Dr Atul G- LNG]

You may follow my videos on Youtube to go more in deep in SN. @mewiley