Realistic expectations on getting my CSA? - A non-tech person

[mewiley]

All,

I'm a technical recruiter of 25 years.  

I do NOT code.  

However, I have a good solid foundation and do enjoy playing w/ sw settings and such and feel configuration is something of interest to me.  

I'm currently unemployed and can devote daily time to this focus. 

My question > What is a realistic expectation for a timeframe to go through the journey or training (I do have my Welcome to ServiceNow badge)?  

I do realize it will vary for each person but tried to give you an idea of my knowledge and background.  

thank you!

[Sandeep Rajput · Accepted solution]

@mewiley Since you can devote full time for the CSA trainings a preparation of 3 months would be more than sufficient to complete the training course and prepare for the CSA exam. Clearing the exam should not be an objective here, primary goal should be to gain an in-depth understanding of the platform. Fortunately, ServiceNow provides Lab instance during the training and personal development instance to practise various ServiceNow related topics, I recommend you to go through the career journey for System Administrator available on Now Learning.

Also, ServiceNow is a low code/no code platform and CSA role doesn't require a lot of technical nohow. Knowledge of Javascript and Angular would be needed only when you decide to transition in to an Application Developer role. 

[AshishKM]

Read about NextGen Program and register for upcoming session.

https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/other-document/nextge...

Apply 

https://apply.servicenow.com/apply 

[Nivedita Patil]

Hi @mewiley ,

Go through the below courses.

1. https://developer.servicenow.com/dev.do#!/learn/learning-plans/vancouver/new_to_servicenow

2. https://developer.servicenow.com/dev.do#!/learn/learning-plans/vancouver/servicenow_administrator

and complete Micro Certifications from Now learning platform.

Mark my answer as accepted solution and helpful if helps you.

Thanks,

Nivedita Patil.

[Dr Atul G- LNG]

Hi @mewiley 

Minimum 3 months you need to go for first cert - CSA , and a hands on.