Report visible only to a specific user or group
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‎08-27-2024 12:46 AM
Colleague has created report but it is not visible to users that he gave permissions to.
He don't know how to share reports from the dashboards as there are no buttons for that.
Does it require any specific role?
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‎08-27-2024 04:22 AM
Hi @Kot Zenia
Report sharing
Dashboard
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎08-27-2024 04:53 AM
Report cannot be shared (also in clasic UI).
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‎08-28-2024 04:11 AM
HI @Kot Zenia
It means, you don't have full right on reporting.
That person might not have report sharing roles. Report_admin and report_group role user's can share report among themselves. Ideally we do not give report_admin to everyone hence report_group should be the perfect one to provide to any ITIL user.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎08-27-2024 07:03 AM
Hi @Kot Zenia ,
The colleague that has created the report will be able to share the report directly from the report designer - not from the dashboard. What errors does the users face when trying to open the report?
if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/