Restore Instance

surbhi9
Tera Contributor

My Instance dev76856 is not having the option to restore. Kindly help.

2 REPLIES 2

Yousaf
Giga Sage

Hi Surbhi,
There is nothing can be done unfortunatly as far as i know. You probably have no data to restore.
You can wait a little but I dont think there is anything you can do except requesting a fresh new Instance. For future always take backup of your data never rely on servicenow for that

Mark Correct and helpful if it helps.


***Mark Correct or Helpful if it helps.***

Community Alums
Not applicable

Hi @surbhi9 ,

Unfortunately once a developer instance is reclaimed all configuration changes made to the instance are purged and the instance is returned to an out of the box state. Please ensure you utilize either update sets or a git integration to backup changes you've made and mitigate this issue moving forward. If you would like another developer instance, you can request one by logging into the developer portal and selecting the 'Request Instance' button.

Please follow the below link which might help you to restore your instance:-

https://developer.servicenow.com/blog.do?p=/post/restore-pdi/