UI Builder - Unable to save the changes in component

Priyanka Munjal
Tera Contributor

We have added filter component in UI Builder. We are unable to do modifications in that component also cannot delete that component. 
We are unable to view these options in developer instance.
see screenshot of PDI for reference:

Thank You.

PriyankaMunjal_0-1756898263719.png

 

7 REPLIES 7

Shruti D
Tera Guru

Hello @Priyanka Munjal,

Please refer the blog https://www.servicenow.com/community/next-experience-blog/ui-builder-essentials-troubleshooting-guid...
Also check https://www.servicenow.com/community/next-experience-blog/ui-builder-essentials-interactive-list-and...

Please Mark Correct ✔️ if this solves your query and also mark Helpful 👍 if you find my response worthy based on the impact.

Regards,
Shruti

Bhuvan
Tera Sage

@Priyanka Munjal 

 

Check if you are using saved filter that is being referenced in other dashboards. If yes, you need to change the filter from saved filter to new filter specific to this dashboard and edit it.

 

If this helped to answer your query, please mark it helpful & accept the solution.

 

Thanks,

Bhuvan

prerna_sh
Mega Sage

Hi @Priyanka Munjal 

Try "Clear Cache", this might be helpful.
And let me know if this will not work for you
Refer screenshot for "clear cache".

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If my response solves your query, please marked helpful by selecting Accept as Solution and Helpful. Let me know if anything else is required.

Thanks,

Prerna

Dr Atul G- LNG
Tera Patron
Tera Patron

Try repairing the plugin first, and then check again to see if the issue is resolved.

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Dr. Atul G. - Learn N Grow Together
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