Hello, The situation; Designing a form for users to request permissions. The first step is approval from manager, once that is passed a task goes to the Fulfillment team. This is an opportunity for them to generate unique approvals for the request...
Hi all, perhaps im new user here in forum. Any idea why email notification is configured correctly and works in test instance, but in Production instance, no emails are sent? What’s the most common overlooked setting?
Hi all, Would anyone know why when working in instance my favourites would all disappear?This has stopped me from completing a task as my one of my favourites ha snow gone therefore I would have to redo a certain task to re-continue
Hi everyone,I just completed the System Administrator coursework. I am now eager to seat the certification exam. Are there tips that i need to know before going for that ?Thank in advance to you all for your reply.
Hi team , on project form we have short_description field . if user update this value somehow it is getting clear after some time and no logs have been maintained in the screen shot u can see when iupdate this description value , it is getting cleare...
I would like to implement a function similar to copying an incident in a portal form widget.I would like to use the field values of the record currently being displayed and post them as the initial values of the record producer.Is this possible?I...
Incident is created and comment was added but still its shows "Did you add and post a comment?"
Hi All, I am trying to convert large yaml file to json with the with the help of yaml json convertor by it is not working for me as those yaml files are too large and have lot of unstructed data it. is there any other way to convert yaml to json
Hello everyone, Its my first question here in the Community. Unfortunately I haven't found and answer for that question anywhere else. I hope you can help me We have a requirement to be able to generate PDFs of Tickets (Incidents, Changes, Problems....
hi Team,If Zuric is not allowing to created the new workflow, what is plan to existing workflow upgrade.
Sometimes, when customer is trying to add the comment in the case in the csm portal, the comments are adding mutliple times where it should be added only once. Please help
Any recommendations for that to focus on during the studying session?the training path is enough? or should I check another documentation?.
Hi Community,I’m new to ServiceNow and come from a Telecom domain background. I’ve started the Certified System Administrator (CSA) path and I’m working through ServiceNow Administration Fundamentals on Now Learning.I’d appreciate guidance to streng...
When creating a nested Menu (not Taxonomy) I can create the Menu items along the path I want to have them nested. For example, Root item/1st Level/2nd Level. When I sync these in APN, I always get a duplicate entry, if it is Active it will show as ...
