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Hey everyone! Just passed my CSA and wanted to introduce myself.I'm Bryan, based in New Jersey, transitioning into ServiceNow administration through self-directed study and hands-on PDI work. I've been building custom applications on my own — tables,...
A customer asked about the retention period for instance backups. While we don't typically use backup data, we know that in the event of a critical instance failure, we can restore it through support. However, we don't know the maximum number of days...
Hi community I would like to build a report based on the roles a user has and the type of the group the users are in. I think I will use a database view, but I have 2 questions please. 1. Is database views the best approach here.2. If using a databas...
Hi Community,I have been working in the HR domain for the last 7 years and am now planning to build my career in ServiceNow. Since I have significant HR domain experience but am new to ServiceNow, I would like to understand how I should position myse...
In the CSM Configurable workspace, the response templates do not display unless you type something and hit enter. We will have upwards of 100 response templates, which makes is difficult for agents to remember the name of the template needed. Is th...
Australia Release PDI "Request instance" keep erroring out and all it says is "try later"Yokohoma and Zurich is waitlisted. Any ideas on getting a PDI? Thanks
Hello Everyone,I am looking for honest guidance from experienced ServiceNow professionals.I come from a non-IT background and have spent several years working in traditional sales roles, including both B2B and B2C product sales. My experience is pri...
Requirement:Teams app upgraded; Azure bot created; Direct Line configured; Manifest uploaded; Connectivity validated in sub-prodAre there any documents on how to create Azure bot, how to do teams integration with ServiceNow using Azure Bot. #Teams In...
Exporting a Report in XLSX or CSV format
Hi Experts, I have installed required plugin sn_lg_lpa_core however i cannot find OOTB tables for Legal services please suggest
Hi Community,I recently migrated several reports from the Reports module to Data Visualization using the Migration Center. After migration, I noticed that all the migrated reports are assigned "Can View" access by default.I would like to know:Is ther...
I'm having trouble getting passed the Lists and Filters Task I need your support records got deleted
I'm working on the Associate Sys admin certification in which I've completed the task steps as instructed, but the validation is failing. How do I get this resolved, kindly help.
Workspace List shows duplicate 'modules' for each list. For example, The Compliance Library list shows two Authority Document selections and, when clicked, they show different 'lists.' Same with Citations, Control Objectives, etc. See attached sc...
