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NEW area for SysAdmin to gather and discuss best practices and how-to's
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Group types

Hi Community can you help please, what is the function of the field Group.type, and is it a big deal for a group to not have a group type? Thanks

AnthonyMull by Tera Contributor
  • 1114 Views
  • 7 replies
  • 4 helpfuls

CSA Exam

Any Csa Exam vouchers available in India in 2026?or any sponsorships?

TapanP by Tera Contributor
  • 736 Views
  • 2 replies
  • 0 helpfuls

Resolved! Live Course:

Would AI be used in some of these live courses in the future? 

JanetD by Tera Contributor
  • 1572 Views
  • 3 replies
  • 0 helpfuls

ServiceNow survey

    Is it possible to remove  Survey is in reference to HRC0024213 [HRC0024213] , the repeating request number from the survey form.  

Screenshot 2026-04-02 202203.png
George_1 by Giga Guru
  • 534 Views
  • 2 replies
  • 0 helpfuls

Report not displaying variables in database view.

Hi all,I am trying to create a report on RITM and Attachment table by creating a database view.Iam able to view the attachments and RITM number, but unable to select the variables.Do i need add another table to database view to get variables informat...

Balaram7 by Kilo Sage
  • 1653 Views
  • 8 replies
  • 0 helpfuls

AI Search - available on premises?

I am looking into how to setup Virtual Agent to query a knowledge base and one possible solution could be to use AI Search.  My company uses an on premise installation of ServiceNow.I believe requesting AI Search takes time as it involves the provisi...

ServiceNow Australia Release

Hi Everyone,Today I have gone through with the  Australia Release documentation, to be honest ServiceNow has been introduced lots of new features.