Hello @AdamSaniS ,
The two methods you mentioned serve different purposes:
Multi-Provider SSO:
This is used when you have multiple Identity Providers (IdPs) for different user groups.
You only need the IdP metadata (XML file or URL), and ServiceNow will auto-populate most fields.
It’s ideal for scenarios where users from different organizations or domains need to authenticate via their respective IdPs.
SAML 2 Single Sign-On:
This is used for a single Identity Provider setup.
You’ll need to manually configure the IdP and ServiceNow SP details.
It’s suitable for organizations with a single IdP for all users.
For Multi-Provider SSO, yes, providing the IdP metadata (XML or URL) will auto-populate most fields, simplifying the setup.
If my response helped you please mark this as helpful
Thank you,
Mahesh.
