Scheduled report twice a day

Vengeful
Mega Sage

We received a request from user to send their scheduled reports every 7:15AM and 5:00PM daily.

How can I set it here?

Vengeful_0-1737418489668.png

 

2 ACCEPTED SOLUTIONS

Gangadhar Ravi
Giga Sage
Giga Sage

Hi @Vengeful,

 

I don’t think you can configure both in same schedule. You may need to create two separate schedules.

 

Please mark my answer correct and helpful if this works for you.

View solution in original post

Ankur Bawiskar
Tera Patron
Tera Patron

@Vengeful 

there are 2 ways to handle this

1) Approach 1 - create 2 separate scheduled reports 1 for 7.15am and 1 for 5pm

OR

2) Approach 2 - in same scheduled report run it every 15mins and check what's the current time, this approach is not recommended as the report will keep checking every 15mins and will cause performance issue

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Gangadhar Ravi
Giga Sage
Giga Sage

Hi @Vengeful,

 

I don’t think you can configure both in same schedule. You may need to create two separate schedules.

 

Please mark my answer correct and helpful if this works for you.

Ankur Bawiskar
Tera Patron
Tera Patron

@Vengeful 

there are 2 ways to handle this

1) Approach 1 - create 2 separate scheduled reports 1 for 7.15am and 1 for 5pm

OR

2) Approach 2 - in same scheduled report run it every 15mins and check what's the current time, this approach is not recommended as the report will keep checking every 15mins and will cause performance issue

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Vengeful 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

AndersBGS
Tera Patron
Tera Patron

Hi @Vengeful ,

 

The best approach is to create two different schedules, as @Ankur Bawiskar already mentioned, it's not best practice to check for the time every 15 min.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/