script for event-triggered notifications

[bonsai]

I created an event-triggered notification.

An event can have two arguments.

I'm thinking of setting a string in the event argument and having the notification template split the argument string and set it.

I am new to notification scripts.

Could you tell me how to reflect the event content in the notification template?

[Tony Chatfield1 · Accepted solution]

Hi, if you are setting a single event parameter with multiple string values to represent an array or object, then you will need to utilize a notification email script as there is no functionality available in 'notifications' that will allow you to extract the separate values from the single event parameter.

Scripting for email notifications (servicenow.com)

[Prateek kumar]

You can pass an object in your parameter and retrieve the values on the email script.

Check below:

https://www.servicenow.com/community/developer-forum/how-to-send-more-than-2-parameters-in-an-event/...