Knowledge Gifs / Video Addition
Hello, all! I'm new to the group so please don't flame me if the structure of my ask is untraditional.Please confirm if snow's KB feature allows for videos/gifs to be added when creating a KB.Thank you, Ricky
Forum Posts
CMDB workspace access
Can we get the list of a users details including Date and group name in which he is provoded access or revoked access
Resolved! SNPI - LDAP server error
I am taking the ‘ServiceNow Platform Implementation On Demand’ training.I am getting an error in setting up the LDAP server and cannot proceed.Please let me know how to resolve this issue.I am getting this error.
Resolved! Want to create customer portal/CSM Dashboard with metrics pulled from DCIM i.e Server information
Hi, We have a Service Now CSM portal but would like to provide customers with further reporting information such as live data from our DCIM platform (Nlyte). Key information such as uptime, power usage ect... How can I display/develop live reportin...
Is Testing be considered as a separate COE in ServiceNow?
Hi All Just wanted to know if we can consider Testing as a separate COE in servicenow as its an essential and important part of any project development for error free delivery. Please share your answers with the explanation if you agree or disagree
LDAP Server Setup
I am taking the ‘ServiceNow Platform Implementation On Demand’ training.I am getting an error in setting up the LDAP server and cannot proceed.Please let me know how to resolve this issue.I am getting this error.The settings follow
Resolved! Mobile Agent - Storeroom Audit - Scan Asset
I've received a request to remove the mandatory requirement from the Asset field in the Stockroom Audit screen and change it to the Serial number. Sometimes mobile menus/forms are references to an existing function and isn't stored in the app, so bef...
Can we apply a custom theme to specific group members?
I have created a custom theme using the theme builder. I need to apply this theme to only one group, the 'TEST Group'. How can we achieve this?
Unable to activate or configure Human Resources Scoped App: Core
When, I click on the configure button, I get the error message: This page doesn't exist. Please check your URL and try again! Can anyone help please?I am using a Dev instance.
Exporting a Report in XLSX or CSV format
I created some list reports under All> Reports and would like to export the results to XLSX or CSV format. But the only option available is "Export to PDF". Is there a setting that controls the availability of these options? If so, where can I config...
System Admin Practice Tests?
Hello there! I'm gearing up for my Sys Admin Cert and I was curious, outside of the class content, are there any good resources people have found to help them study? Any help would be appreciated! Thanks!
Resolved! User can't see some attachments but I can when impersonating the user
We have some users who are struggling to see some attachments on an incident. They're ITIL users and other users with their permissions can see the missing attachments. When impersonating the affected users (in an incognito window to avoid any cached...
Flow Designer comparison not working
Hi Expects,I have an issue with the comparison function, the variable comes up empty for some reason. I have ran out of tricks, please look at the attached Image of the RITM, flow execution and the flow configurations (all with the variable) in quest...
What should I do with the records in the Critical Updates[sn_critical_update]TBL?
When I upgraded, the subflow "Critical Update Instruction Flow" remained in a waiting state.After investigating the cause, I found that it seems to be related to the Critical Updates[sn_critical_update] record and the Flow Data[sys_flow_data] record....
