Service Now

RIMMIK
Kilo Contributor

5 hours ago

Starting to learn service now

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6 REPLIES 6

harishk07
Giga Guru

5 hours ago

Hi @RIMMIK 

 

The following thread will be of good help for you to start with - https://www.servicenow.com/community/itsm-forum/servicenow-basics-a-beginner-friendly-guide-for-serv...

 

Good luck.

 

Best Regards,

Harish

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Best Regards,
Harish
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Its_Sagnic
Mega Guru

4 hours ago

Hi @RIMMIK ,

Since you’re new to ServiceNow, and given that it offers a wide range of modules, it’s best to begin with the fundamentals. A solid starting point is IT Service Management (ITSM), which forms the foundation of ServiceNow practices.

ServiceNow provides a variety of courses through ServiceNow University that can help you build your career in this domain. You can explore them here: home | ServiceNow University | ServiceNow.

I recommend starting with the following courses:

  1. Welcome to ServiceNow – Introduction to the platform : Welcome to ServiceNow - ServiceNow University

  2. ServiceNow Administration Fundamentals (Xanadu) – Core admin concepts : ServiceNow Administration Fundamentals (Xanadu) - ServiceNow University

  3. IT Service Management (ITSM) Fundamentals – Essential ITSM practices :  IT Service Management (ITSM) Fundamentals - ServiceNow University

  4. Scripting in ServiceNow Fundamentals – Insights into scripting for customization : Scripting in ServiceNow Fundamentals - ServiceNow University

    You may check one of my previous post : Solved: I'm new to ServiceNow. How to start my career in S... - ServiceNow Community

If you find this guidance useful, please mark it as helpful and accept the solution to close the thread.

Regards,

Sagnic

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GTSNOW
Giga Guru

4 hours ago - last edited 4 hours ago

Hi, ServiceNow University is the best place to start learning about ServiceNow. You can also refer Youtube Videos. 

https://www.youtube.com/playlist?list=PLzTvAeLiW8Ac3Ph2t5z7A60Dw9x3JFZGb

 

Please Like and Click Helpful if this solve your question.

Thanks

Gaurav

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PhilippeJ
Tera Contributor

3 hours ago

Hello @RIMMIK

 

Welcome to the community!

ServiceNow University offers a wide variety of learning paths. I would suggest that you first go through the career journeys Training and Certifications - ServiceNow University to understand what path interest you the most.

The System Administrator certification path could be an interesting option to start with, as it will give you a good overview of the platform basics.

Regards

Phil

 

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