Service Status Subscribe Widget
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01-27-2025 07:53 AM
Hello,
We are looking at configuring the 'Business Service Status' widget to track Outages, Planned Maintenance etc.
Within this, when you open a Business Service, it gives you the option to Subscribe to updates using the Service Status Subscription widget.
How does this work? Ideally, if someone clicks subscribe I want them to get an email notification whenever an Outage is added to a Business Service they are Subscribed to.
Thanks,
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01-27-2025 01:16 PM
Hi @MichaelCreatura ,
Side note - the widget for business service, is this OTTB or done custom created. If OTTB, do you have some reference / links according to documentation? Looks pretty need 😊
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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01-28-2025 12:57 AM
This is all OOTB @AndersBGS - Product Documentation | ServiceNow