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NEW area for SysAdmin to gather and discuss best practices and how-to's
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Forum Posts

Major Incident Workbench Communication Task question

Hi, I am attempting to configure some email templates for use with Communication Tasks in the Major Incident workbench. I was able to create the Plan Definition and Tasks, and they are visible in the workbench, however when I modify the table associa...

Task bench.png Form.png Not working email template.png working template.png
tomlm13 by Tera Contributor
  • 1637 Views
  • 1 replies
  • 1 helpfuls

Banner notifications

Hi Is it possible to create banner notifications in ServiceNow to show up within the employee centre and also send the notification in an email message?  Thanks Sheetal

Sheetal_2023 by Tera Contributor
  • 3182 Views
  • 2 replies
  • 1 helpfuls

Install Multi-provider SSO Plugin in ServiceNow

Hello,I'm trying to Install the following plugins:Multiple Provider Single Sign-On Enhanced UIMultiple Provider Single Sign-OnHowever, I don't see any option to do so from the admin dashboard. Please advise   

mkhalifa by Kilo Contributor
  • 878 Views
  • 2 replies
  • 2 helpfuls

Resolved! Make Label Appear Mandatory

I'm working with a catalog item that has a rich text label variable that needs to appear mandatory. I've seen how to do this if check boxes follow the label, however there are no check boxes. Thank you!

CathyD by Tera Contributor
  • 1152 Views
  • 2 replies
  • 0 helpfuls

My Assets No Data to display

Hello all I have 2 users who are seeing no records to display when accessing my assets, I have compared the permissions and roles with users who it's working for, I have also checked they do have assets assigned to them.