Hi all! I've got some exciting news to share, but before diving in, a quick primer on GPT (Generative Pre-trained Transformer) for the uninitiated. GPT, developed by OpenAI, is a cutting-edge AI designed to understand and generate text in a human-lik...
Is there a delivered report that shows which roles grant access to a table. I do security administration for our ERP and the ability to easily look that granular access up comes in very handy. I'm not seeing a way to do it in ServiceNow and haven'...
Release: Utah (recent patch)Workspace: Service Operations Workspace (ITSM)Request: Users request to change the column arrangement within the default Assigned to Me and My group tasks lists. What I need help with: How do I make a global change for all...
Hello, I'm using Rest API explorer, Attachment API ,POST (from binary request) to add few files in knowledge table. The extension file formats are config, ica, wf, reg, uda. In the System properties>Security it says to leave the extension files space...
We are having issues with notification getting delivered in Virtual agent bot in Ms teams. I was looking for notification settings for virtual agent and i came across Conversational Interfaces module. It has a notification tab as you can see in scree...
Dear Strategic Portfolio Management Experts,When I navigate to list of projects, pm_project.list, I see many fields, one of which is "Made SLA"I want to know if this field is applicable to pm_project. I found lot of documentation that this field is l...
We use "RP.getViewName()" to get a view in a server-side script, but how do we get the view name in a client-side script?
My purpose is to copy an existing record and display a new record form using the UI action "Record Copy" created with a client-side script. 「g_navigation.open(table_name + '?sys_id=-1&sysparm_view=viewname');」 I want to get the display value of an e...
Hi,just going over some skipped records with disposition "Skipped Error" with short descriptions like:Import translations for @NOW-par-components/sn-par-number-format (Script Action from sn_par_nbr_format)Import translations for @NOW-par-components/s...
I am able to view 504 projects (pm_project) in List View in my company's Dev, Test, and UAT instances. However, in Production I can only view 5 projects. I had another user confirm that there are 504 projects in Production and that he can view these ...
Hello all, Good Morning.I want to download all attachments of all kb articles.Can someone provide me step by step process to achieve this please? Regards,Lucky
How can I manually change the Phase for a Demand (Draft, Submitted, Under Review, Qualified, Approved, Completed, Rejected)? Within a Project ticket, the field is Phases, and can be easily change by an admin, however, I am not able to find this simil...
Dear SPM/PPM experts,We have a need to provide random read-only access to specific users for specific SPM/PPM projects. These users are Agile Masters/Scrum Masters or a business head who will rarely login (once a month) but they need to be able to op...
Hello, Someone in my organization asked if there is a way to track who has viewed an article within ServiceNow. I know there is a view count; however, is there a way to capture who has viewed an article, too? And if so, are there any suggestions for...
Hello all, In the Approvals, when I check for a KB article the Configuration Item column is showing empty.But when I open the KB article and check, the Configuration Item field is filled with some CI but it is not showing in the list view of approval...
