Servicenow dashboard is not showing as a display when I Impersonate other user

[erumjabeen]

When I Impersonate other users I dont get the Servicenow dashboard by default on impersonator profile. How to enable it. Has anyone of you assist me?

      

[Sid_Takali]

Hi @erumjabeen check the role of the person you are trying to impersonate.

If my answer helps you, don't forget to hit Helpful/Correct

Regards,

Siddharam

[erumjabeen]

I have assigned the role ITIL

[Harish Bainsla]

Hi give him this role

[Aman Kumar S]

Hi @erumjabeen 

Tho undertsand how it is configured, you cannavigate to System Properties > glide.login.home

It contains the UI page where the navigation URL is set as value.

This redirects to "dev.pro_dev.pdi_home UI page, where you can figure out the logic.