How to insert record producer in service portal
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02-22-2024 01:31 AM
I have created a service portal page for courses.
-Created portal header called Course
-When i click on the course, it is redirecting to course page.
- When i click on add new course , a record need to be added in the page
(created record producer for that but not sure how to insert the record producer in the course page of service portal)
Can anyone guide me on this.
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02-22-2024 02:11 AM
Record producer is used to create incident. SO you want to call, that record producer on New Course click?
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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02-22-2024 02:30 AM
Yes Atul.
When i click on new course button it needs to redirect to course record producer where i created fields like name,fee,image,description.And it needs to be updated in portal.
Can u guide me on this
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02-22-2024 02:55 AM
Got the point, if I suggest, you are adding another step for user, if a user want to create new Course, better you add the record producer directly on page instead of asking user to click and then call the RP.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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