Servicenow dashboard is not showing as a display when I Impersonate other user
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02-22-2024 12:58 AM
When I Impersonate other users I dont get the Servicenow dashboard by default on impersonator profile. How to enable it. Has anyone of you assist me?

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02-22-2024 01:39 AM
Hi @erumjabeen
You can change the system property to glide.login.home to "home_splash.do?sysparm_direct=true"
Aman Kumar
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02-22-2024 02:01 AM
It is not working with your answer
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02-22-2024 02:22 AM
Hi @erumjabeen ,
Please notice that you can only have one Dashboard / homepage for all users - not differentiated homepages. You can read this article to get more information: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744970
If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.
Best regards
Anders
If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.
Best regards
Anders
Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/
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02-22-2024 03:02 AM
That is what I am saying instead of showing the homepage of service now, it shows the workspace as a homepage for the impersonated user.
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02-22-2024 04:55 AM
for viewing dashboard you need dashboard_admin,dashboards related roles,try adding these role to that user