Servicenow dashboard is not showing as a display when I Impersonate other user

erumjabeen
Tera Contributor

When I Impersonate other users I dont get the Servicenow dashboard by default on impersonator profile. How to enable it. Has anyone of you assist me?

 

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14 REPLIES 14

Hi @erumjabeen 

You can change the system property to  glide.login.home to "home_splash.do?sysparm_direct=true"

Best Regards
Aman Kumar

It is not working with your answer

AndersBGS
Tera Patron
Tera Patron

Hi @erumjabeen ,

 

Please notice that you can only have one Dashboard / homepage for all users - not differentiated homepages. You can read this article to get more information: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0744970

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

 

Best regards

Anders 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

That is what I am saying instead of showing the homepage of service now, it shows the workspace as a homepage for the impersonated user.

for viewing dashboard you need dashboard_admin,dashboards related roles,try adding these role to that user