Servicenow survey configuration

RohitGeorgV
Mega Guru

How can I remove this reference record details from the survey when it is triggered.

 

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1 REPLY 1

Tanushree Maiti
Kilo Patron

Check these places :

 

A. Navigate to Survey ->View Survey

  Open your survey -> at right top corner  click on Survey Designer

Check if you are getting the place  in name , if yes modify it.  // this is for static value

 

B. 

1.Navigate to sysevent_email_action.list 

2.Identify your Survey invitation on Assessment Instance table 

3.Now Go to What it will contain tab 

4. Update message body -> remove the  number. 

 

C. Also check if  "assessment_take2" UI Page has been modified for same purpose.

Update Incident Number and other incident information on Survey Page

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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