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SNPI - LDAP SERVER SETUP

MiriamLC
Kilo Expert

Hello everyone!

 

I'm doing the course ServiceNow Platform Implementation On demand.

I'm doing the exercise  "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP:

 

RDN: ou=CloudDimensionsDev

Query field: uid

Filter: (cn=*)

 

I'm doing exactly what the exercise details, but the validation is not working. 

 

Please, someone who can help me. Is the validation is not correct, I can´t  finish de course.

1 ACCEPTED SOLUTION

Hello, 

I can find the error.  I change the parameter  RDN ou=CloudDimensionsDev  for RDN ou=CloudDimensionsDev,ou=Users

 

With this modification works the connection and Browse data.

 

I ask to Help Center to modify the instruccions of the laboratory.

 

Thank you very much for your help. 

 

Best regards. 

 

 

MiriamLC_0-1721907804310.png

 

View solution in original post

5 REPLIES 5

Sohail Khilji
Kilo Patron
Kilo Patron

Hi @MiriamLC ,

 

The LDAP ou Def which you defined looks fine, did you run a test connection to see if its connecting and you get quried data from it ? or are you able to browse the defination that you filtered ?


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MiriamLC
Kilo Expert

Hello Kilo, 

When a run the test connection with this parameters, I received the following message:

 

When I run the test connection without this parameters, the connections works fine.

 

I attach the image captures.

 

Thank you very much for your help.

 

Hello, 

I can find the error.  I change the parameter  RDN ou=CloudDimensionsDev  for RDN ou=CloudDimensionsDev,ou=Users

 

With this modification works the connection and Browse data.

 

I ask to Help Center to modify the instruccions of the laboratory.

 

Thank you very much for your help. 

 

Best regards. 

 

 

MiriamLC_0-1721907804310.png

 

Aaron Osvaldo S
Tera Contributor

thanks Miriam