SNPI - LDAP SERVER SETUP

MiriamLC · ‎07-25-2024

Hello everyone!

I'm doing the course ServiceNow Platform Implementation On demand.

I'm doing the exercise "SNPI - LDAP Server Setup", but I have received the error message when configure the following options for LDAP:

RDN: ou=CloudDimensionsDev

Query field: uid

Filter: (cn=*)

I'm doing exactly what the exercise details, but the validation is not working.

Please, someone who can help me. Is the validation is not correct, I can´t finish de course.

MiriamLC · ‎07-25-2024

Hello,

I can find the error. I change the parameter RDN ou=CloudDimensionsDev for RDN ou=CloudDimensionsDev,ou=Users

With this modification works the connection and Browse data.

I ask to Help Center to modify the instruccions of the laboratory.

Thank you very much for your help.

Best regards.

View solution in original post

Aaron Osvaldo S · ‎05-06-2025

thanks Miriam

VedprakashB · ‎07-31-2025

I am trying this, but my connection would not be succesful after that.

Hitesh_Mourya · ‎01-21-2026

Hello @MiriamLC ,

In the Class LDAP Server record, modify the following fields:

Starting Search Directory:ou=Users,dc=snc,dc=com

On the 'Class LDAP Server' LDAP Server form, scroll down to the LDAP OU Definitions Related List and open the Users record.
and then udpate the RDN: ou=CloudDimensionsDev and validate the task

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Regards,
Hitesh Mourya