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Strange behavior on save on string field

lukub
Tera Contributor

Hello Community!

Maybe anybody faced similar issue while I try to make a save/update on a string field on record form:

- numbers with more than 10 digits are converted and saved as 2147483647,

- strings not being saved at all (it's cleared after the form refresh).

Both issues happen on the same field.

What I should check more than field settings, table configuration? Save action itself looks like OOTB. What's more, comparing dev and test instance I don't see any differences and the problem occurs only on one of them.

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron
Tera Patron

@lukub 

Is this happening with any other string field on same table or other table?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  so far we noticed only on this one spot. I just checked another string field from this table, which has even lower limit (15), and it works for digits >10 & strings.