Strange behavior on save on string field
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-29-2023 10:38 PM
Hello Community!
Maybe anybody faced similar issue while I try to make a save/update on a string field on record form:
- numbers with more than 10 digits are converted and saved as 2147483647,
- strings not being saved at all (it's cleared after the form refresh).
Both issues happen on the same field.
What I should check more than field settings, table configuration? Save action itself looks like OOTB. What's more, comparing dev and test instance I don't see any differences and the problem occurs only on one of them.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-30-2023 12:10 AM
Is this happening with any other string field on same table or other table?
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎05-30-2023 12:16 AM
@Ankur Bawiskar so far we noticed only on this one spot. I just checked another string field from this table, which has even lower limit (15), and it works for digits >10 & strings.