We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

Strange behavior on save on string field

lukub
Tera Contributor

Hello Community!

Maybe anybody faced similar issue while I try to make a save/update on a string field on record form:

- numbers with more than 10 digits are converted and saved as 2147483647,

- strings not being saved at all (it's cleared after the form refresh).

Both issues happen on the same field.

What I should check more than field settings, table configuration? Save action itself looks like OOTB. What's more, comparing dev and test instance I don't see any differences and the problem occurs only on one of them.

 

6 REPLIES 6

Ankur Bawiskar
Tera Patron

@lukub 

Is this happening with any other string field on same table or other table?

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar  so far we noticed only on this one spot. I just checked another string field from this table, which has even lower limit (15), and it works for digits >10 & strings.