sys admin certification journey

[JordyS]

hello everybody im new to the servicenow environement and i want to know on what and where i need to focus to pass the exam the better way . 

best regards 

[Mark Roethof]

Hi there,

Have a look at the CSA exam blueprint:

https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

[Ehab Pilloor]

Hi @JordyS ,

You can start with Welcome To ServiceNow course. 

https://nowlearning.servicenow.com/lxp/en/now-platform/welcome-to-servicenow?id=learning_course_prev...

Then you can work your way towards Admin course.

https://nowlearning.servicenow.com/lxp/en/now-platform/servicenow-administration-fundamentals-on-dem...

You will get an E-book in the Administrative Fundamentals to help you prepare for CSA. Go through it multiple times. Also do the hands-on labs in Administrative Fundamentals to grasp the System Admin concepts better.

Also you can use this quizlet site for your practice questions before exam: 

https://quizlet.com/541718374/servicenow-csa-exam-prep-flash-cards/

If you found my reply useful, please mark it as Solution and Helpful. This will help me and the community.

Thanks and Regards,

Ehab

[shree24101]

You can learn from Now Learning.  Good Luck!

[berrymoise]

I took the exam three times. The first two attempts were without reviewing the SAF book and completing the labs. I used external resources like Udemy and watched the mandatory videos and thought that was enough. I am excited to announce that I breezed through the test after reviewing the book and completing the labs. 

[Nikhil Bajaj9]

Congrates @berrymoise