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08-15-2023 08:09 AM
Hi guys,
I'm facing this wierd issue.
When i'm working on an update set and creating catalog item. i'm getting multiple system update set in state complete above mine that is in progress.
If i try to commit my update set i'm missing modifications.
what should i do ?
Solved! Go to Solution.
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08-21-2023 02:45 PM
Do you have more team members who might be working on same instance on different update sets ?
you can check.. mostly this could be the issue
Please mark my answer helpful or solution accepted if it works.
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08-15-2023 11:38 PM
Hi @flsn2
Greetings!!
Could you please provide some screen shot of error. In PDI you will get few OOTB update set but that should not create any issue.
Please mark my answer helpful or solution accepted if it serves the purpose.
Regards
Atul G
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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08-21-2023 02:45 PM
Do you have more team members who might be working on same instance on different update sets ?
you can check.. mostly this could be the issue
Please mark my answer helpful or solution accepted if it works.
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08-22-2023 05:37 AM
Hi,
you could review the Created and Created by values. There might be some dependencies, if you make one change, it will create/update some other records as well. What goes on my mind are widgets, and/or dashboards...
You can recognize it that there would be created many records within one (or a very few) seconds...
Another thing to be checked are scopes, could you share with us what are the objects created (e.g. List layout, Business rule, UI Action, .........)?? And also the type INSERT_UPDATE or DELETE?