In OOB, additional comments is open to Draft, Assess & Respond states. While in Review and Monitor states, additional comments is hidden.We got a request that Additional comments should also visible to Review and Monitor state.I am looking for an exi...
I would like to monitor how many REQs are assigned per team and per person and I would like to add that to my dashboard. But I do not know how to do it.
Is there any way to run a report on the TASK or incident table for all tickets that have been opened in the last 12 months that were opened for longer than 2 weeks? Currently I have a filter for duration greater than 14 days, but I do believe duratio...
On sys_user_session table, there are many entries with name set to blank and Updated By / Created BY set to "guest". Who are these people? How do I find their email address / UserID?
Hello Has anyone successfully discovered the IBM z16 (3932-A02) Mainframe with the sysplex, LPARS, CISC, DB2, MQ resources? Thank you Jenn
I dont have a question
Hi all, Need some help please. We have a form on the portal for leavers, it contains a field for hardware. At the moment it is set up as a list collector (needs multiple select option). The reference qualifier has script so that when the users name i...
Hi everyone, I’m looking for help with setting a filter on a dashboard to filter by task age. Can anyone assist me with this?The requirement is to filter by time (duration between opening and closing)/age, which relates to our internal application. T...
I don't have a question, but just posting a comment as a task I need to complete for my CSA training.
Hi, I am not able to impersonate users, the list is empty. Can anyone help me to solve this issue??
Hi All I have had a user complain that they do not get the option to indent tasks in project workspace. It does however give them the option in the legacy project planning console. I have checked, and i can see the option to indent tasks. When i give...
Hi everyone, I’ve run into a puzzling issue with Kafka topics in ServiceNow and could use some insights from the community. Here’s what’s happening: I created a new Kafka topic in our dev environment and bundled it into an update set for deployment t...
Hello everyone, Good morning.On the service portal, If I navigate to Hardware category, and click on a request tile, it should redirect me to some other form of different category. Can you tell me how can I do this please? Regards,Lucky
We need a report that will show the number of upcoming repeating assessments by month, over the next year. Does anyone know how to configure this?
