Add attachment
Hi, I am using send email action on my flow and its working fine. But I want to include the attachment on the submitted record to the email. How can I do it. Thanks,S
Forum Posts
Resolved! System Administrator
Hello,I am very interested on the System Administrator role. My business is soon to adopt ServiceNow. I am currently on a Support Specialist role. Is there any tips or lessons the community can share regarding being a System Administrator? Thank you ...
Best Practice - Deletion of Demo data
Hello community. What is the current Best Practice regarding deletion of Demo Data? I started ServiceNow in 2011 so at the time, I created a script to delete as much as possible but that was simple as ServiceNow was at the time limited to ITSM.Then I...
Resolved! PDI is Offline
In my developer portal i am not able to access my PDI, and encountering privacy error. https://dev319504.service-now.com/login.do
What is enterprise software development?
Enterprise software development is a critical component of today's corporate operations. It refers to the creation of software applications tailored specifically to the needs of huge organizations. Increased efficiency and greater communication are t...
Resolved! Manually cancelling a ritm results in a incorrect RITM state
I have built a number of catalog items that will end up in a timer waiting for a future date. One of these as an example is a temporary network access for a vendor. We will create a task to provision the access then it will proceed to a wait timer ...
Resolved! Scheduling a clone: Destination does not appear to be a Service-now.com instance
I ran across this error when attempting to schedule a clone while authenticating: Destination does not appear to be a Service-now.com instance As it turns out, the error is less than helpful. The issue turned out to be that our clone ID did not have...
MY PDI IS OFFLINE
PDI IS NOT WORKING IN MY DEVELOPER PORTAL BUT WORKING GOOD IN LEARNING UNIVERSITY. THE ERROR I AM ENCOUNTERING IS "PRIVACY ERROR"
how to force logoff agent from agent chat
We would like to give the servicedesk administrator access to logoff the agent who leave themself login to the chat.
Resolved! Do you know how long [import_log] is stored?
The [import_log] table was not defined with table rotation or [sys_auto_flush].However, this table data appears to have been deleted.What process caused the data to disappear?
New to the SysAdmin Forum – Happy to Join!
I'm new to the ServiceNow SysAdmin community and excited to be here. Looking forward to learning, sharing, and connecting with fellow admins.
Using Fiscal year in reports
How can I incorporate correct Fiscal year start/end dates in reporting? I've created and validated a fiscal year. It looks fine. But when I go into the report builder and then ask to display by quarter, all my records show Q1 as January. Where d...
Resolved! Fix Found! Sort Change Cards in alphabetical order on New Change Landing Page
I'd want to share this fix with the community in hopes that it helps other Change Admins who are using the new Create a change request UI Page (sn_chg_model_ui_landing.do) and perhaps ServiceNow can fix this software defect in the future.At the momen...
Resolved! what are difference between sn_discovery_patterns and sa_pattern tables ?
Hello Team, I'm new in discovery and found out that patterns are stored in sn_discovery_patterns and have "duplicate" entries in sa_pattern. What is the role of sa_pattern ? And hot to setup and audit on Pattern text if sn_discovery_patterns is not a...
Hi everyone
how to write operation in ACL, only 5 fields write one specific role. remaining fields read only.
