Hi All, In the Catalog Item, currently when the auto-generated SCTASK is closed, the RITM also closes. But the people who fulfill these Requests would like to be able to manually add more SCTASKs to the RITM.As the Flow works now, if they manually cr...
Hi ServiceNow SysAdmin Forum I am trying to directly display within an alert message, the current incident's priority number only not the priority value such as 1 - Critical, 2 - High, etc., through a Business Rule without updating the Advanced optio...
Hello Community, Can you please assist me with configuring the email and push notifications related to Knowledge Management.For context, I made a video explaining my experience along with my confusion and expectations.https://youtu.be/HgyfOeFR-GwIn t...
Hi Team, I have created a push notifications using deep link on my incidents of screen record. I have also created push Messages and Push notifications as well. I have given live_notification as table. I am unable to trigger the notification kindly h...
I don't think there is an explanation of the "Validation Script[sys_script_validator]" TBL in the product documentation.It seems to be a record server specification created in this table, but how is this TBL used?I think there are some things that ar...
I am working on an instance and it is asking me to add the pilot column to the incident table. I have gone through the steps but when I move on to the next step the Pilot is not availble in the columns.
Is there a place where i can hands on experience for what Certified System Administrator does and service now analyst
I was just designing a couple of new forms which uses a approval sub flow built by the system implementor going way back. The intent is it checks to see if the person submitting it is high enough in the organization to by pass the approval or if the...
Situation: We have an Application Service, that we have performed service mapping on using the Top-Down approach. The map has more or less completed successfully. However, we have a secondary APP Server that the Application Service can failover too ...
Hello community,How much experience should you ideally have before embarking on the CSA exam. What volunteering do you look for to find opportunities to learn about the platform. Many Thanks Karl
Hello All,How do I get hands on practice apart from snow developer instance to get a job as snow admin
Greetings Community On my company we have a Dictionary Entry with a custom script, to calculate the MI TTR, right not the script is this one (function calculatedFieldValue(current) {// Add your code herevar miStart = current.u_mi_start.getDisplayVal...
Would anyone with an old instance (created around 2011 or so) be able to share the sys_id of the 'itil' group type in your instance? We recently ran into a problem where the sys_id of the itil group type in our instance didn't match a sys_id in an o...
Hi all. For background...I have added 'Change Requests>Parent', 'Requests>Parent', and 'Requested Items>Parent' related lists tabs to our PRJ record forms. I can click "New" in the Change and Requested Items tabs, go through and create a record, go b...
I have a list collector variable on a catalog item that is looking up records on the sys_dictionary table. There is a reference qualifier (name='cmdb_ci_business_app') to only show dictionary entries from the cmdb_ci_business_app table.In the Service...
