Task Reminders in agent Workspace

Kass3m
Tera Expert

‎06-12-2025 05:09 AM

There is a task reminder checkbox  on HR tasks in agent workspace. However, when agents check the box. it doesnt trigger any emails. 

 

Also, we dont know, if this reminder checkbox is related to this feature

https://www.servicenow.com/community/developer-articles/enhancing-task-management-with-the-reminder-...

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Ankur Bawiskar
Tera Patron
Tera Patron

‎06-12-2025 05:26 AM

@Kass3m 

I believe both are different things.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎06-12-2025 05:30 AM

Hi @Kass3m 

 

The link you shared is for task but i think not for HR case

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