UI Actions missing in the workspace

MaanasK
Tera Contributor

Hi Community, 
We are facing an issue with custom ui actions that were created for sn_grc_task table. All of them are suddenly not appearing in the workspace ( They were present before). Confirmed that the configure for workspace checkbox and form action checkboxe are checked. The buttons are listed in the sys_ux_form_action table as well. Any idea why this might be happening suddenly since everything was working correctly before.

1 ACCEPTED SOLUTION

Tanushree Maiti
Tera Patron

Hi @MaanasK 

 

Could you please confirm which workspace you are currently using?

Also, has there been any recent upgrade in your instance? If so, could you please repair the Workspace and UI Builder plugins?  Refer KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1756084

Also refer: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1799801

 

 

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6 REPLIES 6

Tanushree Maiti
Tera Patron

Hi @MaanasK 

 

Could you please confirm which workspace you are currently using?

Also, has there been any recent upgrade in your instance? If so, could you please repair the Workspace and UI Builder plugins?  Refer KB: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1756084

Also refer: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1799801

 

 

Thank you @Tanushree Maiti , the KB article helped to resolve