Using variables in work notes or in task templates

vincenzo giacal
Tera Contributor

Is it possible to access variables in work notes or task templates ( for incident, request items, tasks)? 

 

I am not an admin of any kind but an ITIL or service fulfiller role within my instance. Looking to use variables in task templates or in work notes? Is it possible to evaluate code in worknotes? 

 

Please see picture for example! 

 

 

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