Visibility of fields for Advanced in a Business Rules

[sourabh_04]

When a business rule form is opened in new mode, 'Advanced' check-box is unchecked by default.
Query is why I am able to see 'Delete' and 'Query' too on 'When to run' tab even though the 'Advanced' check-box is unchecked ?

[Nikhil Bajaj9]

Hi Sourabh,

These options may be visible when you are loading the form, once loaded these are not visible. Please check screenshot attached:-

Regards,

Nikhil Bajaj

[Tai Vu]

Hi @sourabh_04 

There is an OOTB UI Policy that handle visibility of advanced controls. Below for your reference

Name: Hide Advanced Controls

URL:  https://<instance_name>.service-now.com/sys_ui_policy.do?sys_id=71dc2438bf331100e628555b3f07396e

You can take a look into it to see is there any modification made there that changes the behavior or it could just simply because the form is not yet loaded completely like Nikhil mentioned.

Cheers,

Tai Vu

[GlideFather]

Perhaps the Advanced was marked true, then some configurations were made, and then unchecked...

Go to script field and check if there is any value... if so, review and eventually delete it to see the difference.

[sourabh_04]

Thank you all for your inputs, however, none of them exactly answers my query.
Well, here are the exact steps -

1. From Application navigator, System Definition -> Business Rules
2. Click on New, that opens up the form and here is how the fields appears.

@Nikh1, my screenshots looks as attached, hence my query.
@Tai Vu, to your suggestion, the respective UI policy has updated date as '2016-03-11'.